MaintainBNB See if we’re a fit

Our promise

We install it in seven days. If you don’t love it after 90, you get every penny back.

Below is what that actually means, taken from the agreement you would sign. The conditions are here rather than in a footnote, because a guarantee you cannot check before you pay is not worth much.

The install guarantee

Two deadlines, both counted from the day you submit onboarding.

  1. Within 48 hours

    Initial mobile optimization and listing refresh, completed within 48 hours of you submitting onboarding.

  2. Within 7 days

    Full system installation within 7 days of you submitting onboarding: a replicable pricing strategy, ongoing listing agitations, review removal access, one listing with pricing set up done-for-you by us live on the kickoff call, and all included deliverables.

If we miss those deadlines, your initial payment is refunded.

The clock starts when we have what we need. You submit accurate onboarding documentation and give co-host access promptly; if the documentation is incomplete we contact you in the portal, and the timeline does not begin until it is satisfactory.

Your part

Seven things. Doing all of them for the full 90 days is what qualifies you for the satisfaction guarantee.

  • Keep every enrolled listing active and publicly bookable on Airbnb, with no blocking of the calendar beyond the personal-use dates we agree.
  • Keep co-host access to MaintainBNB in place from onboarding through day 90.
  • Complete onboarding.
  • Attend the kickoff call and any scheduled check-in calls.
  • Implement and maintain the pricing strategy set on the kickoff call, with no manual overrides unless we agree to them in writing.
  • Tell us by text, email, or the platform before changing a listing title, description, or amenity list, or its pricing, availability, or settings. No unannounced changes.
  • Comply with all applicable laws, regulations, and platform policies.

We are a co-host with access, not a manager. MaintainBNB does not manage your property or your account, and the listings stay yours throughout.

The satisfaction guarantee

Ninety days, then your call.

Do your part for the 90 days. If you are not satisfied with the results at the end of it, you get back everything you have paid to that point.

Submit the request within 14 days of the 90th day after your onboarding is complete.

When no refund is available

  • The program is not paid in full.
  • You remove MaintainBNB’s co-host access on Airbnb.
  • You do not perform all of the client responsibilities above.
  • A listing is deactivated on Airbnb during the 90-day period.

Remaining installments survive regardless of participation.

Find out whether your gaps are ours to fix.

A short call. We look at your calendar, tell you what we would do, and tell you if we are not the right fit.

See if we’re a fit

This page describes the guarantee in plain terms. The signed agreement is what governs.